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Faruk Aksu 14/06/2017
I bought xiaomi drone. Its not a cheap toy. I wait that for a long time. When I get it I see remove control broken. Than I send email to the banggood but they just say that "We refund you us$30 and you find a shop to repair it is it acceptable?". What a shame. You are million dollars company I trust you and order something it come broken.
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  • Banggood Dear Faruk Aksu,Thank you for choosing Banggood and sorry for your any inconvenience came up with the product.If anything about the items quality problem, can contact our customer service (cservice@banggood.com)for help including your order number and a video or some pictures to show your problem, and we will give you a good solution , we had send email to customer service and they will issue your problem as soon as possibele.Best regards :)

    28/03/2024
  • Dbowgen123 I had the exact same issue as you but the camera broke on first flight. Terrible customer service -AVOID.

    Reply 07/09/2017
  • banggood @Dbowgen123 We are sorry for the inconvenience this may cause. If you have any question or problem about the product, please feel free to contact us.
    https://www.banggood.com/Contact-Us_hi111

    Reply 05/12/2017
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